You give us your name, your number and your address so we can make you a cash offer. Here is exactly what we do with it, in plain English.
Silver Homes, LLC is a Massachusetts company that buys houses for cash. Our office is at 45 Dan Rd, Canton, MA 02021. When this policy says "we" or "us," that is who it means. If you ever have a question about anything on this page, email us at [email protected] or call 617-315-8706. A real person answers.
Almost everything we have about you, you typed in yourself. When you fill out the cash offer form, you give us your name, phone number, email and the address of the house you want to sell. You also answer a few questions about the property. Its condition, why you want to sell, how soon and what price you have in mind.
The rest is the boring technical stuff every website gets. Your IP address, what kind of phone or computer you used, which pages you looked at and roughly how long you stayed. We also keep track of how you found us, like which ad you clicked. That helps us know which ads are worth running and which ones are a waste of money.
We don't ask for your social security number. We don't ask for bank details. We don't need any of that to make you an offer and we won't ask for it over a form.
One main reason. To look at your house and make you a real cash offer. That means someone on our team will call or text you at the number you gave us, usually within a day. We might ask a couple more questions about the property and set up a time to come see it.
Beyond that, it helps us keep our own records straight, to answer you if you reach out, and to figure out which ads are actually bringing in homeowners who want to sell. That is it. We are not building a profile on you and we are not selling your name to anyone.
If you check a consent box on our form, you are agreeing to get text messages from Silver Homes, LLC at the number you gave us. There are two boxes and they do different things.
The first one covers messages about your offer. Things like "we got your info," "can we come see the house Tuesday" and "here is your offer." The second one covers marketing messages, like a reminder if you didn't finish the form or a note if we are buying in your town again.
Both are optional. Neither one is a condition of getting an offer from us. Message frequency varies. Message and data rates may apply. Reply STOP to any text to opt out, or reply HELP if you need a hand. Opting out of marketing texts doesn't stop us from calling you about an offer you actually asked for.
We keep a record of which boxes you checked and when. We are required to be able to show that you said yes, so we hang onto that.
We do not sell your information. Full stop.
Sharing is different. The companies that help us run this business do get some of it. The service that sends our texts and emails. The tool we use to keep track of who we have talked to. The company that hosts this website. They only get what they need to do their job and they are not allowed to use it for anything else.
If we end up buying your house, your information goes to the people you would expect. The title company, the closing attorney, whoever needs it to get the deal done. And if a court or the government legally requires us to hand something over, we will. That has never happened, but we have to say it.
This site uses cookies. Small files your browser stores so the site can remember things. We use them for two reasons. To see how people use the site so we can make it better, and to measure whether our ads are working. That second one means the ad platforms we use, like Facebook and Google, can see that someone who clicked an ad ended up on our site.
You can turn cookies off in your browser settings. The site will still work. You can also opt out of ad tracking through Facebook and Google directly. They both have settings pages for it.
If we make you an offer and you take it, we keep your records as long as the law says we have to for a real estate deal. Usually several years.
If you fill out the form and decide not to sell, or we can't make a deal work, we keep your information for a while in case you change your mind or we can help down the road. If you want it gone sooner, email us and we will delete it. No hoops.
You can ask us what we have on you. You can ask us to fix it if it is wrong. You can ask us to delete it. You can tell us to stop texting or calling. Any of those, just email [email protected] and say what you want. We will take care of it and let you know when it is done.
If you are in a state with its own privacy law that gives you extra rights, you have those too. Same email, same answer.
Normal protections apply here. Encrypted connections to this site, password protected systems, and access limited to the people who need it. No system is perfect and we won't pretend ours is. But we take reasonable steps to keep your information safe, and if something ever went wrong we would tell you.
This site is for adults who own property. We don't knowingly collect information from anyone under 18. If you think a minor gave us their information, let us know and we will delete it.
If we change this policy we will update the date at the top of the page. If the change is a big one, we will say so clearly here. Keep using the site after a change and that means you are okay with the new version.
Email us and a real person will get back to you. Usually the same day.
Pick the closest match. It doesn't have to be perfect.
It helps us tailor your offer.
We can close fast, or wait for you. Your call.
A ballpark works. We'll firm it up in your offer.
Start typing and pick it from the dropdown.
Fix anything that looks off, then continue.
We'll have your real cash offer back to you within 24 hours.
Thanks. We've got your info and we're working on your cash offer right now. You'll hear from us within 24 hours.
